Shipping Policy

Thank you for shopping with Yimautopart.com. We are committed to processing and delivering your order as efficiently and safely as possible. Please review the following shipping information before placing your order.

Shipping Destinations

We currently ship to addresses within:

United States
Canada

Shipping availability may vary for remote areas, islands, military addresses, P.O. boxes, and certain restricted locations. Please contact us before ordering if you are unsure whether we can deliver to your address.

Shipping Rates

Orders under $200: Free standard shipping
Orders over $200: Shipping costs are calculated based on the total shipment weight and displayed at checkout

Additional shipping charges may apply to oversized products, remote locations, or special delivery requirements. Any applicable charges will be shown at checkout or confirmed with you before shipment.

Order Processing Time

Processing times vary depending on the product type:

In-stock products: 2–5 business days
Custom or made-to-order products: Approximately 2–3 weeks

Processing time begins after your payment has been successfully confirmed.

Business days do not include weekends or public holidays. During peak seasons, promotional periods, or public holidays, processing may take longer than usual.

Estimated Delivery Time

7–12 business days after the order has been dispatched.

Delivery times are estimates and are not guaranteed. Delays may occur due to customs clearance, carrier disruptions, severe weather, incorrect address information, peak-season demand, or other circumstances outside our control.

Processing time and delivery time are calculated separately.

Order Tracking

Once your order has been dispatched, tracking information will normally be sent to the email address used during checkout within 1–3 business days.

Please allow additional time for the carrier's tracking system to update after receiving your tracking number.

For orders containing multiple products, items may be shipped separately. In this case, you may receive more than one package and tracking number.

Customs Duties and Import Taxes

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are not included in the product price or shipping fee and are the responsibility of the customer.

Yimautopart.com is not responsible for delays caused by customs inspections or clearance procedures. Customers are responsible for ensuring that the products they purchase can be legally imported into their country or region.

If a shipment is refused, abandoned, or returned because customs duties or import fees were not paid, any resulting shipping, return, customs, or handling costs may be deducted from the applicable refund.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please contact us as soon as possible if you need to correct your shipping information. Once an order has been processed or dispatched, we may not be able to change the delivery address.

Yimautopart.com is not responsible for delivery delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete address information provided by the customer.

Damaged Packages or Products

Please inspect your package and products immediately upon delivery.

If your order arrives damaged, contact us within 48 hours of delivery and provide:

Your order number
Photos of the outer packaging
Photos and videos clearly showing the damage
Photos of the shipping label
A description of the issue

Please keep all packaging materials and damaged products until the claim has been reviewed. Claims submitted without sufficient evidence or after the 48-hour reporting period may not be eligible for compensation or replacement.

Lost or Missing Shipments

If your tracking information shows no delivery or your order has not arrived by the expected delivery date, please contact us within 7 days of the estimated delivery date.

We will assist you in submitting an investigation or claim with the shipping carrier. Carrier investigations may take several business days to complete.

If tracking shows that the package was delivered, customers should first check with household members, neighbors, building management, local delivery offices, and the shipping carrier.