Return & Refund Policy

Effective Date: 2026-01-01


At YImcarbon, we strive to ensure your satisfaction with every purchase. Due to the specialized nature of automotive carbon fiber parts, our return and refund policy is subject to the following conditions.

 

 

 

1. Return Eligibility

 


We accept returns under the following conditions:

 

  • The item is unused, uninstalled, and in its original condition

  • The return request is made within 7 days of delivery

  • The item is in its original packaging

 


We do not accept returns for:

 

  • Installed, used, or modified products

  • Damage caused by improper installation or misuse

  • Minor variations in appearance, color, or weave pattern

  • Compatibility issues if the product matches the listed description

 

 

 

 

2. Return Process

 


Before returning any item, you must contact us at:


Email: xie13647486730@gmail.com


Returns sent without prior approval will not be accepted.


Customers may be required to provide:

 

  • Photos or videos of the product

  • Order number and details

 

 

 

 

3. Refunds

 


Once your return is received and inspected:

 

  • Approved refunds will be issued to the original payment method

  • Shipping fees are non-refundable

  • Refund processing time: 3–7 business days

 

 

 

 

4. Exchanges

 


We only offer replacements in the following cases:

 

  • You received a defective product

  • You received the wrong item

 

 

 

 

5. Damaged or Incorrect Items

 


If your order arrives damaged or incorrect, please contact us within 7 days of delivery.


We may require clear photos or videos for verification.

 

 

 

6. Return Shipping Costs

 

 

  • Customers are responsible for return shipping costs unless the issue is caused by us

  • Original shipping fees are not refundable

 

 

 

 

7. Non-Returnable Items

 


The following items are non-returnable:

 

  • Installed or used products

  • Custom or special-order items

  • Large items unless defective or incorrect

 

 

 

 

8. Contact Us

 


If you have any questions, please contact us:


Email: xie13647486730@gmail.com